Legal
Terms of Service.
The terms that apply to your use of this website and Hydroflame's services.
Last updated: August 2026.
About These Terms
These Terms of Service govern your use of this website, operated by Hydroflame Heating Incorporated ("Hydroflame," "we," "us"). By using this site, you agree to these terms. If you don't agree, please don't use the site. Separate terms apply to any service work we perform for you and will be set out in a quote, work order, or service agreement.
Use of the Site
You may use this site to learn about our services and to contact us about a heating or hot water project. You agree not to misuse the site — for example, by attempting to gain unauthorized access, disrupting its operation, or submitting information that is false, misleading, or unlawful. The content on this site is provided for general information about Hydroflame and our services and is not professional advice tailored to your building or system.
Service Inquiries and Quotes
Submitting the contact form, calling, or emailing us starts a conversation — it does not by itself create a service contract. A service engagement begins only when we and you (or your representative) agree on the scope and price of the work, typically through an accepted quote or signed work order. Any quote we provide is valid for the period stated on it and is based on the information available at the time.
Service Work
Heating and hot water work involves mechanical, gas, and electrical systems and must be performed by qualified personnel. We perform work in accordance with applicable codes and regulations. You are responsible for providing safe access to the equipment and for accurate information about the system and the property.
Intellectual Property
The Hydroflame name and logo, the text and layout of this site, and the photographs on it are owned by Hydroflame or used with permission. You may not copy, reproduce, or redistribute them without our written consent. You may share links to our pages.
Third-Party Links
This site links to Google Maps for our address. We don't control and aren't responsible for the content or practices of third-party sites.
Limitation of Liability
To the fullest extent permitted by law, Hydroflame is not liable for any indirect, incidental, or consequential damages arising from your use of this website. This site is provided on an "as is" and "as available" basis. Our liability for any service work we perform is governed by the separate service agreement and applicable law.
Changes to These Terms
We may update these terms from time to time. When we do, we'll update the "last updated" date at the top of this page. Your continued use of the site after a change means you accept the updated terms.
Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts of Ontario.
Contact Us
If you have questions about these terms, contact us:
Hydroflame Heating Incorporated
1339 Labrie Ave, Gloucester, ON K1B 3M2
Phone: 343-887-3856
Email: info@hydroflame.ca